I love to hear from our customers.
Some of our clientèle have been shopping with us for nearly three decades and I sincerely hope that it is because Mia and I have served them well. We regularly hear from our customers. Thankfully, most of the time we hear positive ways which we have touched someone's life with flowers. Frankly, we enjoy flowers and believe there is no better gift. The fact that flowers touch the heart like no other gift makes it especially easy to get great feedback from our customers.
Below is are two recent testimonials which appear on our website in the testimonials section and a testament to what we call Rose of Sharon Florist Quality and Service™
I just wanted to say thank you for the wonderful job that you do! I have placed several orders over the years and you've always exceeded my expectations. My most memorable order was a Christmas centerpiece that I ordered for my mother a few years ago. Your staff attempted to deliver it on Christmas eve. but my mother was not at home. When she returned later that day she found the note that was left by your staff. She was very distressed about missing the delivery so she called and asked if it could be re-delivered.
Your staff made a very kind decision and returned that evening with the flowers! What your staff didn't know was that my mother was a very ill woman who was facing a long term stay in the hospital. In addition to that she was going to be, for the most part, alone for Christmas day. I was astonished when she told me what your staff had done to bless her Christmas season. I will never forget the kindness demonstrated by the Rose of Sharon.
God bless, Rhonda
December 2007
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I'm writing this to thank you for your great customer service! I recently talked to someone there at your shop about my flowers dying. You told me to bring them in for a replacement but I felt no need to do that. I don't like to be the one who complains and I had just called for "tips" or "old wives tales" that might help perk up my flowers. You sent out a replacement arrangement without me asking! That was super sweet! I did not expect it and it was a great surprise! Thank you!!
I will be going to you guys for my flower needs and will be recommending you to anyone who needs flowers!! You guys are great! I went to your web site and found in your blog that you enjoy a good scone, so that being said, I'm enclosing my favorite recipe for scones that has been handed down to me from my great aunt. Enjoy it! And again, thanks! You have made my birthday even better.
Marisa
January 2008
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Hey Ron,
I received a delivery of flowers on Clubhouse Drive on Tuesday eve. April 8th. I came home and was disappointed to see the two lavender roses already staring to droop after 48 hours. so far, the remaining 4 roses and lillies etc. seem fine. I have it in the dining room away from any heat. it is nice and cool and has plenty of water. Maybe you got some bad lavender roses. I am leaving town tomorrow Friday and returning Sunday, so will let you know.
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Dear Mrs. Culley
I am sorry some of your roses drooped, no doubt it happens. This is why every arrangement goes out with our guarantee. Please call the store when you return from your trip and let us know how the arrangement did and we will make it right. We receive our flowers daily and take extreme care to process according to prescribed protocol but still flowers sometimes die, we can only mitigate the disappointment with our promise to replace the flowers if they fail.
Thank you for bringing it to our attention, please call when you return and our staff will correct the problem.
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